“Bar Rescue” boss is Jon Taffer, a professional in the bar industry who can recognize where things are going wrong in bars across the country and his mission is to fix them before the owners put up the “out of business” sign.
In this episode Jon comes to West Palm Beach, Florida to the Mystique Lounge. This lounge was a great place where the younger crowd loved to socialize and enjoy themselves. The problem occurred when someone was murdered outside. The new owners wanted to change the image, but the murder was like an omen for this once hip and trendy place for the urban crowd.
The owners promoted the club, but the clientele changed for the worse and now they are deep in debt and need Jon Taffer and his crew to help get them back to where they once were; on top of their game.
Jon brings in one of his top mixologists and bottle service specialists to recon the place and find out just what the problem is. Jon knows that after the murder, even though new owners took over, by keeping the name the same, the murder may never go away.
When the bottle service specialist and her friends entered the bar and asked for bottle service, they waited about ten minutes before getting service. Once they were served, the glass had a hair on it and the second one was dirty. The place was drab and resembled a prison, not a place to have a good time.
Again, Jon yelled like he never did last season and gave the owners lots of food for thought. No cleaning schedule, dirty glassware, bacteria-laden cutting boards were just a few of the things Jon blew his cork about.
The place needs a thorough cleaning and change of service. The promoter who has brought in clientele has ripped off the place left and right and they need change. The promoter was quick to agree to a change, but it seems like he is skipping out on them. Once Jon pointed out how much money the promoter was making versus how much the club was losing, it seemed to make sense to the owners.
The bottle servers and bartenders were trained in time for the soft opening, but very few people the promoter sent were there. While the bar was open, Jon found a bartender sitting at the bar drinking, when he specifically told them not to do that. Jon had her fired and the owners agreed. As the mixologist was helping the bartender, she had an attitude that was no good for business.
The line outside became unruly and the police were called. The first move was to fire the promoter. The staff was informed and decided that good service would be the best promoter of the club. Jon changed the entire club from the inside out. The new name was “Aura” a place for positive energy. Jon met with the security staff and gave them a drivers license scanner that separates the riffraff from legitimate customers. They put in a POS system to see how much they are making on every drink. They changed the bland inside to a vibrant Vegas style night club, worthy of the new name and new reputation. The owners, Torres and Darrin were thrilled and the attitudes of the employees was elevated to a new height. Jon did an awesome job and his staff and new equipment made it the best “Bar Rescue” this season.