Buy any shoes online lately? Online popular shoe retailer, Zappos, which is owned by Amazon.com, has announced that it is one of the latest victims to be hacked. Over 24 million customers’ information including email addresses, names, billing and shipping addresses, phone numbers and the last four digits of credit card numbers have been stolen. This is not very comforting for those who enjoy shopping online.
Zappos is a huge retailer and one that has a really good reputation for great customer service. Will this recent cyber attack affect future sales and shoe buyers’ trust in the safety of putting their valuable personal information online?
As explained by Tony Hsieh, Zappos chief executive, the attack took place through one of the servers in Kentucky.
“We were recently the victim of a cyber attack by a criminal who gained access to parts of our internal network and systems through one of our servers in Kentucky. We are cooperating with law enforcement to undergo an exhaustive investigation.”
In the meantime, customers should not panic. Zappos is suggesting that those who believe their information has been compromised change their passwords. And hopefully, the criminals will be found and brought to justice soon.